Information about you. When you sign up for our newsletter, participate in surveys, comment on our blog, or use a GV Application deployed by us, you are likely providing us with Personally Identifiable Information or other information concerning you. Content. There are many opportunities for you to provide content to the Site or through a GV Application deployed by us. In many situations, you can provide general information and your opinions, upload pictures and videos, or refer, share, or provide information to a relative, friend, or contact, whose information you provide to us. 

Access device and browser information. When you access the Site or use a GV Application from a computer or other Internet device, we may collect information from that device about your browser type, location of the device, operating system, and IP address, as well as which GV Application you use, the pages you visit on the Site, which site you came from, and which site you went to after using the Site. Cookie and web beacon Information. We may store cookies on your computer or other Internet device. A cookie is a small amount of data that is sent from a web server and stored on your device. We also occasionally use web beacons, which assist us (and our customers) to determine, for example, whether an email has been read or forwarded to someone else. We also collect and monitor aggregate data called “web log information” (such as your web browser, operating system, pages visited, etc.) when you visit the Site and use cookies and web beacons in connection with certain GV Applications (collectively, the “Aggregate and Statistical Data”). For instance, when you visit the Site, our web server will automatically recognize some non-personal information concerning you and your computer or Internet device, including but not limited to the date and time you visited the Site, the pages you visited, the website you came from, the type of browser you are using, the type of operating system you are using, and the domain name and address of your Internet service provider. 

Social media websites. We do not own or operate the social media sites used by us that integrate GV Applications. However, whenever you provide information through a GV Application, we likely will receive information not only from you, but also from the relevant social media site, including information about actions you take and perhaps some additional information that the social media site previously collected. Most of the GV Applications are set up to collect Personally Identifiable Information and other information. When this information is collected by a GV Application, we collect the information (a) fairly, without intimidation or deception, and (b) lawfully, adhering to all relevant rules of law, whether derived from statute or common law, relating to collection of personal information. Information from other websites. We may obtain information from partners and other websites that share information with us. For example, we may ask others to tell us additional information about you or how you responded to ads or offers. Information from other users. We may receive information about you from our customers or other users. This information may include Personally Identifiable Information, such as your name and email address and may include other information, such as your connections with others or exchanges of information between you and another user.

We may use the information that you provide us in an effort to identify and associate you with your account or to otherwise verify your identity.

As most websites do, we use cookies for several purposes. First, we use it to track general information about our users. The information collected through cookies is not Personally Identifiable Information and we use this information for statistical, market research, and business and Site improvement purposes. We also use cookies to establish a link between your computer or Internet device and GV. This link assures that when you return to GV you will be able to log in without the necessity of providing your password, or helps us to avoid asking for the same information on your return visits to the Site. 

We use Aggregate and Statistical Data in the aggregate and on an individual basis to enable us and our customers to better understand the Site and our tools and services-related activity. We use it to track general information about you. We also use the Aggregate and Statistical Data to enable us and our customers to monitor their social media efforts with customizable report options that track user communications, who sees it, and where it is shared. The Aggregate and Statistical Data also allows us to (a) better troubleshoot and resolve issues, (b) provide technical support assistance, and (c) improve the Site and our offerings by enabling us to better understand which areas of the Site and GV Applications our users prefer, based on visits and usage. We use the Aggregate and Statistical Data we collect and share it with selected affiliates and customers in analyzing trends, the demographics of the users, and usage of the Site and GV Applications. We may use Aggregate and Statistical Data to improve our marketing and promotional efforts, to statistically analyze Site and GV Application usage, and to improve our content and product and service offerings.

Sometimes, we have specific purposes for which we plan to use your information and we describe those purposes at the point of collecting your information. For example, we may solicit your feedback in order to improve the Site or our services and products, respond to your questions or comments, register you in connection with a contest, giveaway, or drawing, respond to a request for a brochure, or to otherwise send information to you.

We may share your Personally Identifiable Information and other information with our vendors, contractors, and partners in connection with services that these individuals or entities perform for or with us and our customers. These vendors, contractors, and partners are restricted from using this information in any way other than to provide services for us, and they may not share or resell that data. The services they provide may include such activities as direct mailing, fulfillment services, and email campaigns.

We may disclose your Personally Identifiable Information and other information in connection with an anticipated merger, acquisition, or sale of all or substantially all of our assets or the Site’s assets or services.

We may disclose your Personally Identifiable Information and other information about you if we believe in good faith that we are required to do so by law or court order. We may also disclose or use your information if it is necessary to identify, contact, or bring legal action against someone who may cause or be causing harm to, or interference with, the Site or our rights or other property, other Site users, or anyone else. In addition, we may also use IP addresses in cooperation with Internet service providers to identify users if we deem it necessary to comply with laws, to enforce compliance with this Privacy Policy or contractual obligations, or to protect our customers, ourselves, or others. 

We may disclose and use Personally Identifiable Information and other information about you in order to respond to an inquiry, request, or complaint that you have made or to provide you with additional information, alerts, and updates regarding our services and products.

We have developed and implemented a security policy and program that includes administrative, technical, and physical safeguards to protect Personally Identifiable Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. In addition, we have restricted logical access to Personally Identifiable Information, and we have restricted physical access to the environment where we store that information.

We may offer links to other sites from the Site. We have no control over these external sites or their content and are not responsible for any actions they may take or any information they might collect. You may arrive at the Site or a website that incorporates a GV Application through clicking on a banner advertisement, as part of a co-branding arrangement, or simply by selecting a link on a web page. You should be aware that this Privacy Policy does not apply to your use of these sites. If you provide any information to such sites, different rules regarding the collection and use of your Personally Identifiable Information and other information may apply. Before using these linked sites, you may wish to review their privacy policies to understand how they treat privacy, security, data collection, and distribution.

We adhere to the U.S. Department of Commerce’s EU Safe Harbor Program (the “Safe Harbor Principles”) of Notice (see section on “Quality, Use, Disclosure, Retention, and Disposal: How We Can Use and Share Your Information”), Choice (see section on “Choice and Consent”), Onward Transfer (see section on “Quality, Use, Disclosure, Retention, and Disposal: How We Can Use and Share Your Information”), Security (see section on “Security Program”), Data Integrity (see section on “Quality, Use, Disclosure, Retention, and Disposal: How We Can Use and Share Your Information”), Access (see section on “Your Access to and Correction of Your Personally Identifiable Information”), and Enforcement (see section on“BBB EU Safe Harbor Program: Privacy Complaints by European Union Citizens”) with respect to personal information (as defined below). We will respond to your request to access or delete personal information within 30 days as is required under the Safe Harbor program. We will adhere to the requirements of the Safe Harbor Principles with respect to sensitive information (as defined below). For purposes of this EU Safe Harbor notice, “personal information” means data that is (a) transferred from the European Union to the United States; (b) recorded in any form; and (c) about, or pertains to, a specific individual who is identified in, or is identifiable from, the data. “Sensitive information” means personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or the sex life of the individual. Sensitive information also includes personal information received from a third party where the third party treats and identifies it as sensitive.

Generally. We have a process in place to address inquiries, complaints, and disputes. Each inquiry or complaint is addressed and its resolution is documented and communicated to the individual initiating the inquiry, complaint, or dispute. Instances of non-compliance with this Privacy Policy and its procedures are documented and reported to management. If needed, corrective actions are taken on a timely basis.